Privacy Policy
At Smartefy, your privacy matters. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us—whether you're browsing, shopping, or getting in touch.
1. Information We Collect
When you use Smartefy, we may collect the following types of information:
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Personal Information: Name, email address, phone number, billing and shipping addresses.
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Order Information: Products purchased, payment details (securely processed), and order history.
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Device & Usage Data: IP address, browser type, and cookies — all to enhance your shopping experience.
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Provide updates and customer support
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Send special offers or updates (only if you've opted in)
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Personalize and improve your experience on our site
3. Your Privacy Comes First
We do not sell your personal data. Your information is only shared:
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With trusted service providers (like delivery companies) to fulfill your order
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When required by law in the UAE or Saudi Arabia
4. How We Protect Your Data
Your security is a priority. We protect your data with:
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SSL encryption for secure browsing
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Encrypted payment processing
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Limited internal access to sensitive data
5. Your Rights (UAE & Saudi Arabia)
You have the right to:
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Request access to your personal data
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Ask us to update or delete your information
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Opt out of marketing communications at any time
📧 To make a request, contact us at: smartefyofficial@gmail.com
6. Cookies & Tracking
We use cookies to:
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Remember your shopping cart
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Recommend products based on your preferences
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Improve website speed and functionality
You can manage or disable cookies through your browser settings at any time.
7. Policy Updates
This Privacy Policy may be updated periodically. The latest version will always be posted on our website.
8. Contact Us
Have questions or concerns about your data?
📧 smartefyofficial@gmail.com
🌍 Serving customers in the United Arab Emirates and Saudi Arabia