Terms of service
Welcome to Smartefy.com. By accessing our website or placing an order, you agree to the following Terms of Service. Please read them carefully before using our platform or making any purchases.
1. Overview
This website is operated by Smartefy. Throughout the site, the terms “we,” “us,” and “our” refer to Smartefy. By accessing any part of our website or using our services, you agree to be bound by these Terms of Service.
2. Eligibility & Acceptable Use
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You must be 18 years or older to use this site in the UAE and KSA
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You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purposes
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Violating these terms may result in account suspension or termination
3. Product Information
We aim to provide accurate, up-to-date product descriptions and visuals. However:
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Product colors and images may appear differently depending on your screen settings
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We reserve the right to change, update, or discontinue products without prior notice
4. Pricing & Payment
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Prices are displayed in AED or SAR, based on your location
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All prices include VAT, unless stated otherwise
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We accept major debit/credit cards and other secure payment methods
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Orders are confirmed only after successful payment processing
5. Shipping & Delivery
Please refer to our full [Shipping Policy] for delivery timeframes, rates, and details.
Note: Shipping timelines are estimates and may vary due to courier issues or external delays.
6. Returns & Refunds
Please see our [Return & Refund Policy] for complete information on return eligibility, processes, and timelines.
7. Account Registration & Security
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You are responsible for maintaining the confidentiality of your account and password
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You agree to provide accurate, current, and complete information when registering or updating your account
8. Third-Party Services
Our website may include links to third-party websites or services.
Smartefy is not responsible for the content, privacy practices, or actions of these third parties.
9. Intellectual Property
All content on Smartefy.com—including text, images, graphics, logos, and brand elements—is the exclusive property of Smartefy.
No content may be copied, reproduced, or distributed without written permission.
10. Updates to These Terms
We may update these Terms of Service from time to time.
The latest version will always be posted on this page.
Your continued use of our website means you accept any changes.
11. Contact Us
If you have questions or concerns about these Terms:
📧 smartefyofficial@gmail.com
📍 Serving customers in the United Arab Emirates and Saudi Arabia